top of page
hompage

Symone Pepper

Privacy Policy



Welcome to Symone Pepper (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from SymonePepper.com (the “Site”).

1. Information We Collect

When you visit the Site, we may collect certain information about your device and interaction with the Site.

Personal Information

When you make a purchase or attempt to make a purchase, we may collect:

* Full name
* Email address
* Billing and shipping address
* Phone number
* Payment details (securely processed by third-party providers)

Automatically Collected Information

* IP address
* Web browser and device type
* Time zone
* Pages viewed and browsing behavior

2. How We Use Your Information

We use your information to:

* Process and deliver your orders
* Communicate with you regarding purchases or inquiries
* Screen orders for potential risk or fraud
* Improve our website, products, and customer experience
* Send marketing communications (only if you opt in)

3. Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share your information with:

* **Wix**, our eCommerce platform provider
* Payment processors to securely handle transactions
* Shipping carriers to deliver your orders
* Marketing platforms for email communications (if subscribed)
* Law enforcement or regulators when required by law

4. Payments

All payments are processed securely through third-party payment gateways that comply with **PCI-DSS standards**. Symone Pepper does not store or have access to your full payment card details.

---

5. Cookies & Tracking

We use cookies and similar technologies to:

* Keep items in your shopping cart
* Understand how you use our website
* Improve site performance and user experience

You can choose to disable cookies in your browser settings.

6. Email & Marketing Communications

With your permission, we may send you emails about:

* New collections
* Promotions and exclusive offers
* Brand updates

You can unsubscribe at any time using the link in our emails.

7. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no online transmission is ever completely secure.

8. Your Rights

Depending on your location, you may have the right to:

* Access the personal data we hold about you
* Request corrections or deletion
* Opt out of marketing communications

To make a request, contact us at Contact@symonepepper.com

9. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our products are designed for a general audience and are not intended for children under 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

12. Contact Us

For more information about our privacy practices or if you have questions, please contact us:

Contact@symonepepper.com

bottom of page