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Privacy Policy
Welcome to Symone Pepper (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from SymonePepper.com (the “Site”).
1. Information We Collect
When you visit the Site, we may collect certain information about your device and interaction with the Site.
Personal Information
When you make a purchase or attempt to make a purchase, we may collect:
* Full name
* Email address
* Billing and shipping address
* Phone number
* Payment details (securely processed by third-party providers)
Automatically Collected Information
* IP address
* Web browser and device type
* Time zone
* Pages viewed and browsing behavior
2. How We Use Your Information
We use your information to:
* Process and deliver your orders
* Communicate with you regarding purchases or inquiries
* Screen orders for potential risk or fraud
* Improve our website, products, and customer experience
* Send marketing communications (only if you opt in)
3. Sharing Your Information
We respect your privacy and do not sell your personal information.
We may share your information with:
* **Wix**, our eCommerce platform provider
* Payment processors to securely handle transactions
* Shipping carriers to deliver your orders
* Marketing platforms for email communications (if subscribed)
* Law enforcement or regulators when required by law
4. Payments
All payments are processed securely through third-party payment gateways that comply with **PCI-DSS standards**. Symone Pepper does not store or have access to your full payment card details.
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5. Cookies & Tracking
We use cookies and similar technologies to:
* Keep items in your shopping cart
* Understand how you use our website
* Improve site performance and user experience
You can choose to disable cookies in your browser settings.
6. Email & Marketing Communications
With your permission, we may send you emails about:
* New collections
* Promotions and exclusive offers
* Brand updates
You can unsubscribe at any time using the link in our emails.
7. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information. However, no online transmission is ever completely secure.
8. Your Rights
Depending on your location, you may have the right to:
* Access the personal data we hold about you
* Request corrections or deletion
* Opt out of marketing communications
To make a request, contact us at Contact@symonepepper.com
9. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our products are designed for a general audience and are not intended for children under 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Contact Us
For more information about our privacy practices or if you have questions, please contact us:
Contact@symonepepper.com
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