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At Symone Pepper, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.

 

Returns

* Items must be returned within [7–14 days] of delivery
* Items must be unworn, unwashed, and in original condition
* All tags and hygiene liners (for swimwear) must be intact
* Proof of purchase is required

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2. Non-Returnable Items

For hygiene and safety reasons, the following items are final sale:

* Swimwear without hygiene liners
* Worn or damaged items
* Sale or discounted items (optional — you decide)

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3. Refunds

Once your return is received and inspected:

* Approved refunds will be issued to your original payment method
* Please allow 5–10 business days for processing

Shipping fees are non-refundable.

 

4. Exchanges

We currently [do/do not] offer exchanges.
If exchanges are allowed: items can be exchanged for a different size or item of equal value.

 

5. Return Shipping

* Customers are responsible for return shipping costs unless the item is defective
* We recommend using a trackable shipping service

 

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at [your email] with photos.

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7. Contact Us

For returns or questions:

Contact@symonepepper.com

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